Archive for the 'Business Coaching' Category

Finding Your Servants Heart…

I’m not sure if you have noticed, but Christmas is coming…

And if I don’t get my A in to gear, I am going to be heading for a really crap Christmas.

Why?

Because I have a close family of nearly 40, and normally I have done all my Christmas shopping by now.

Why?

Because if I do it during the year, the joy of buying gifts for people is fun.  It’s creative, it’s thoughtful, it’s heartfelt,  it’s, I don’t know… True.

If I do it in the last few weeks leading up to Christmas, when all the Christmas hustle and bustle starts, the whole thing becomes a chore.  You are buying gifts because you have to, you are making a list and checking it twice, not really caring who’s naughty or nice. It doesn’t tend to matter if what you have bought is actually the best gift for the people you love, so long you’ve got the ruddy job done!

Sound familiar?

Much can be said about this analogy…

At The Coaching Institute, we talk a lot about The Servants Heart.  We talk about becoming the best version of you, you can be.  Embracing your own magnificence.  Being successful, creating certainty and stability through purpose passion and profits.

But what comes first?  The chicken? Or the egg?

So many of us have seen it done or done it ourselves.

We have gone through life year after year, searching for the next thing and the next thing that will make us happy, make us whole.

When you finish school, then you will be happy…  When you get a good job…  Then you will be happy.  When you find that love of your life…  Happy? When you get married, then of course you will be happy.   When you finally buy your first house….  Maybe you will be happy.  Well, when you have a baby, then surely you will be happy…  When you buy the new car, or the new couch, or the entertainment unit, or have the back room or the kitchen or the bathroom renovated, or the garden landscaped, or you get yourself a cleaner, or find a good babysitter, or go back to work, or maybe, just maybe, you could have another baby, and then by god you’ll have to be happy by then.  Surely!!!!

Arrhhhhh!!!!!

It’s exhausting, isn’t it?

This search for happiness, for finally feeling whole, filling that empty part inside, surely the universe never intended for us to feel so… empty?

And then at last, the penny starts to drop… It’s not about things.  It not about stuff.  It actually, not at all about us.  It has nothing to do with us.  Because that empty part, found somewhere between your gut and your heart, is your servants heart.  I like to think it’s just at the base of our sternum, right on top of your diaphragm.

So many people ‘talk’ about having a servant’s heart.  But I have a funny feeling, that maybe, just maybe, few know the true secret…. And I’ll let you in on it.  Or at least what I think it is.  It’s found in hindsight.  We see if once it’s already arrived.  You can’t chase the servant’s heart.  You have to just do, and know, have faith that the servant’s heart will follow and find it’s place in you.

And how do you do this?

You look outside yourself.  And you focus not on things, but solely on others.

Think about the last time you gave someone a gift they truly loved…

Something that changed their day, and made it for the better.  You may have even made their day.

It may be the Christmas gift you spent three months thinking of and finally found.  It may be the thing you found while meandering around the shops and it reminded you of them and just had to get because you know they would love it, something completely spontaneous.  It may have been a compliment that the person happened to desperately need at that very moment you gave it.

It may have been the fact that you just listened to the person and were there for them without judgement, advice or ‘the know’ of exactly what to say.  You just knew that being there to listen was enough.

A servant’s heart is having a sense of compassion and empathy without being attached to it, because you wouldn’t dare to even think you know how that person feels.

It’s being the person you needed to be at that exact moment for the person, not how you ‘felt’ like being because of how you were feeling about the situation.

It’s working in a job because you truly believe in what you are doing, and that it is making a difference to others in a positive way.  It is believing in your complete being that what you are doing is positively impacting peoples lives, and you are there for that reason, and no other.  Because if you truly believe that, everything else will come your way.  The money, the significance, the certainty, the connection, the variety, the adventure, the contribution and growth.  All of this flows from the life source that is the servant’s heart.

As a coach, you get to experience this Servants Heart every day, and every day you have the choice… You can think about taking care of yourself and what you need to be happy.  Or you can be there for others, and take care of their needs, and focus on that one person at that one moment, and only them and no one else.  And your servant’s heart will be filled, and you will be taken care of in the ride.

When your servant’s heart is full, that is when your life conditions start to exceed your expectations, and ‘your cup overfloweth’.  That is when the feeling of ‘empty’ fills with compassion, love, warmth and generosity.

The great man, Steve Jobs, may he rest in peace, once said…

“I was worth over $1,000,000 when I was 23, and over $10,000,000 when I was 24, and over $100,000,000 when I was 25, and it wasn’t that important because I never did it for the money.”

Steve Jobs was famous for his culture, for his people, his protégés, his successors, and will live on for all of us for that very reason.  It was never about the money, it was never about him.  His success was globally profound because he focussed on the success of others.   Making other people successful…..

What do you think?

May your Servant’s heart be filled and your cup then overfloweth.

Ellen

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How to Become an Accredited Coach: Answers to Some Frequently Asked Questions

When I was first researching coaching schools and considering whether or not to become a coach, I didn’t know what to ask to find out what I needed to know because I didn’t know what I needed to know! (I’m sure that makes sense)

So here’s the top five questions we get asked and my best effort to answer the questions. Trust it helps and I’d love it if you’re a coach and can add more insights in the comments sections below – let’s pay it forward for new coaches!

Question #1: What are the different accreditations and what do they mean? Can’t anyone just call themselves a coach?

Great question. Yes, anyone can call themselves a coach, but not anyone has the coaching skills to back up the title.

Whilst coaching is unregulated in Australia at the moment, there are several schools that are making big efforts to offer as much accreditation as possible, which achieves three major objectives:

1. You get the credibility that non accredited coaches don’t have

2. Your clients have the reassurance that you know your coaching skills

3. You get the benefits/training/experience that comes as a requirement of the accreditation

Types of accreditation:

There is no one standard program of coaching. There are, in fact, many different courses available around the world. But there is, on balance, only two types of accreditation that is talked about.

1. National accreditation – this is achieved by the private coaching school applying to become a Registered Training Organisation (RTO) (the process for this is extensive! Not just a form, but months of preparation, documentation, lesson planning, curriculum creating…) which is what universities in Australia are also. Then the school gets a course or courses accredited as (usually) -

Certificate IV in Life Coaching

Diploma of Life Coaching

2. International accreditation – this is achieved by an extensive, time consuming and difficult application process with the professional body known as the International Coach Federation (ICF). It’s important to note that this is NOT a recognised professional body by anyone except for coaches and is not beholden to the same standards that are required of an RTO in Australia.

Some schools, including this school, carry both accreditations.

There are other accreditations, but these are the primary two coaches talk about – one gives you national accreditation and the other the international accreditation.

I believe the accreditation is less important than the training, experience and abilities that the coach achieves as a result of the training. Seek first rate training, as many hours of training and practice as you can, and don’t skimp on getting access to experienced, accredited and successful coaches, wherever you decide to train!

Question #2: How soon can I start coaching?

Hmmm… I’m never sure how to answer this, and would appreciate your input if you’re reading this! I think you can start coaching when you’re ready. What’s ready? A minimum of some coaching practice sessions done successfully, you’ve received some feedback on your abilities as a coach, you’re learning how to help people using the coaching models, and you… feel confident.

And when you feel confident is going to be up to you.

We have people attracting and working with paying clients within days of beginning their training with us. We have people who have been with us for a year and still don’t think they’re ready. Same training. Same mentoring. Same practice sessions. So what’s the difference?

I trust that answer helps!

Question #3: What are the steps involved in becoming a coach?

I believe there are three broad areas where you need to develop your abilities and have experience:

1. Your personal development – it’s important to read the books, and do the work to become the best version of you, you can be. You don’t have to have your ‘stuff’ together, but you do need to be a work in progress who is willing to stretch themselves, have a go, try new things, and be playful as they learn. If you stress, get dramatic and make scenes because something is ‘hard’ then you would need to spend, perhaps, a bit more time on this step!

2. Your coaching skills – the second part of becoming a coach is knowing, using and developing confidence with coaching skills and tools. The basic and most commonly used coaching tool is the GROW Model, which stands for Goals, Reality, Options for moving forward and Way forward. These steps form the basis of a twenty question coaching session, which is where our coaches start.

As you build your competent and confidence with this model, you begin to add other models and tools to your coaching sessions. That comes at about session four or five (or if you’re me, session six, I was a little slower to develop!)

3. Your marketing – attracting clients is how you will be able to make this your career. Whether you want to be a part or full time coach, there are very few companies employing coaches for their staff in house. Most coaches (probably 95%) are self employed, and are hired by companies and individuals for a period of between 6 weeks and several years, working with the client for 45 minutes a week, a fortnight or each month.

Marketing your availability as a coach is its own unique skill set which 97% of our students DON’T have when they join us. It’s very important that you become part of a program that places an emphasis on this area, so you can learn what you need to know as rapidly as possible.

There’s obviously more to it than this, but we might run a class on this to go into more detail? let me know what you think in the comments below…

Question #4: What makes a good coach?

A willingness to learn, a willingness to unlearn what doesn’t work, a playful approach to having a go, a desire to grow and improve, enjoying seeing others improving and succeeding…

That would be the foundation attributes of a good coach. Then, the training will develop the listening skills, the questioning skills, your ability to challenge, guide and support your client…

Question #5: How long does it take to become a coach?

It depends on how much time you can give it, or want to give it. I finished my Cert IV in Life Coaching in 3 months – but I’m a Type A over achiever who wants it all now!

We tell our new students you can complete the training at your own pace, but we would encourage you to stick around for the support, bonus classes and opportunities to network and learn that come with your membership.

So, they are the top five questions we receive from new coaches. Trust it’s been useful.

I would really love your comments, insights and questions – you can post them below – and I’ll do my best to assist!

I think we might run a class on this for you…

Sharon Pearson

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Qualities and Attributes of A Successful Coach

So you you’re interested in becoming a coach? Click on the video to find out about the 3 major qualities and attributes you’ll need to be successful in this exciting profession!

Hope you find it useful.

Shaz

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Remove The Hoarding Mentality & Your Fear Of Losing Clients

Bottom Line…

If your clients trust you, they’ll stick around.

Problem is…

If you fear them leaving you then your fear can ultimately hurt this client loyalty.

And then the Good news…

You Can Do Something About This.

Realize your fear could hurt your business.
No service provider wants to lose clients, business opportunities or revenue. Ironically, though, this fear of losing business actually hurts your ability to keep and increase business because it causes you to avoid doing the difficult things that bring about even more loyalty and trust from your people, the people you are trying to serve.

It’s worth remembering that your clients can smell fear and desperation a mile away, note this is completely off-putting for a potential client. What your prospect are attracted to is a service provider who will be honest and direct with them. Even though you may see this as being at the risk of jeapordizing the relationship, your people will respect you more for it.

Put it this way. It’s just like dating. Girls prefer honest and self-assured guys over desperate ones who tell them what they want to hear. Sounds crazy and counterintuitive, I know, but it is true.  :)

Put your clients first.
What clients want more than anything is to know that we’re more interested in helping them than we are in maintaining our revenue source. And when we do something, or fail to do something, in order to protect our business, they eventually lose respect for us and understandably question whether they should trust us.

Always start with your client in mind. How can you provide them with outstanding value?

If you look after the needs of your client then the law of reciprocity states they will look after your needs in return.

Be vulnerable.
The most successful service providers are those that are not overly concerned about the possibility of losing a client or for being under-compensated for what they do. I call these guys the ‘naked service providers’becuase they refuse to worry about having their ideas misappropriated by a client, they give all their best content up front and go the extra mile for every client all the time.

They do this because they know it will earn them the trust of their clients in the long term.

The most successful people understand that despite setbacks that are naturally occurring along the way, communicating with prospects and running a business from this perspective will provide more good along the way.

Overall in any business whether it be coaching, holistic services, hospitality, health and fitness or a corporate market your highest intention should always be to provide outstanding, honest and valuable feedback to your market at all times. People come and go in the world of business… It’s the people who play with this mentality that stay.

Here’s to Your Staying Power

Kim Rowe

National Student Liaison

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Are You Spamming Your “Friendship”

The onslaught of “join my team” and “buy my stuff” posts from direct sellers on social networks leaves me wondering…do we forget that these are PEOPLE on the other end of our messages?  This has been the problem from the beginning of online communication: the anonymity of hiding behind our computers makes us forget the basics of interpersonal communication.  You would NEVER walk up to someone on the street and begin pitching your products and opportunity without at least making an effort at small talk.  Why do we think it’s OK to do that online?

Social media is first about PEOPLE.  There is a person on the other end of every single communication that you write.

So the next time you are tempted to blast a status update pitching your products or opportunity through your profile, ask yourself…has every single person that will read this opted in for this type of message?  Have I done the necessary background work to build relationships first?  Or will I be just another “interruption”?  If it’s the latter, STOP.

Social networking is about connecting with people, understanding their needs, and providing value.  Stop with the sales pitch.  You’ll achieve much greater long-term results by meeting 5 new people per day online, and getting to know them.  Then you can provide your products and opportunity individually, in a way that’s actually relevant, and will bring you the results you’re seeking.

Your thoughts?

Kim Rowe

National Student Liaison

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Great Referrals Aren’t Accidents

Make networking part of your relationship-building strategy, and you’ll see real results.

Networking: The process of meeting people, staying in touch and then asking them for business, requires patience and practice…. It’s a little bit like fishing.

I heard a story a little while ago about a fellow net worker who was planning on canning his networking memberships because he believed that his referrals were coincidental.

Despite a full year of getting great referrals, my fellow net worker did not feel the fortnightly connection with others in the business world was a viable business strategy. Their belief was the business they were being referred was purely generated by “chance” — one person knowing another who “happened to know them” — even though these “chance occurrences” were coming directly from their networking contacts, they believed it couldn’t last and subsequently left the group.

Your getting the Irony of this right?

So the question is now raised… despite “chance” is networking something you can rely on as a consistent means of getting new business?

Of course it is.

There are two major factors that platy a part in Networking being successful for your business. Repeatability and Understanding.

If you step back and ask, “Is it possible that somebody will know someone else who’s looking for my services and will give me that referral?” Well, there’s that repeatability–especially if you focus on building relationships–because there’s always a “somebody.

Then the Understanding. If you focus on the specific people who gave you the referral, rather than the process and relationships that allowed it to happen, then it’s unlikely you will consistently get more business from networking. Focus on the relationships, people talk.

Networking Is a Long and Winding Road

When it comes to networking and passing referrals, it’s not about who’s giving what to whom, and it’s hardly a straight line. If you’re thinking, “For every referral I give, I can expect one in return,” it’s time to put that idea to rest. Reciprocity is nice, but networking just doesn’t work that way, energetically yes, with direct person to person networking… No.

Think of referral-giving in the context of the Abundance Mindset, which is the awareness that there’s more than enough business to go around. If you hear of a business opportunity that would be well-suited for a referral partner–in other words, not your kind of business–think of it as “excess business.” When you pass this kind of excess business to others in the form of a referral, you’ll wind up attracting more prospects who want to work with you.

Call it a gift from the referral gods, but when you do good things for others, those good things have a way of making their way back to you–often from a different person or group of people. Even if it seems that you’re not directly benefiting from the referrals you’re giving others, take note of all the other business that just happens to come your way.

  • The guy who stumbles across your website and gives you a call.
  • The old prospect you haven’t heard from in months who suddenly wants to get together for lunch.
  • The inactive client who wants to renew his contract with you.

Even though it seems “coincidental”, some or all of these occurrences are likely to be new business you attracted by giving away excess business (in the form of referrals) to people you know.

Network With a Net
Referral networking is a lot like catching fish by casting a net. Each fish comes to the net by a different path–each has a unique “story” that is not repeated. You don’t focus on a particular fish and then try to get it to come to the net–in fact, you probably don’t even see the fish until you pull in the net. Instead, you focus on the action of setting the net. You know that if you set your net correctly and consistently, fish will eventually come, no matter what path they take to get there.

The same is true for getting referrals. You don’t have to worry about how a specific referral got to you because you understand the process of setting your net.

And the best part is your net can be working for you all the time. You don’t have to be there whenever someone you know runs into someone else who could use your services–this means you can be “fishing” in many different ponds simultaneously and reaping tons of new business. This is especially true when you’ve become a referral gatekeeper and begin to get referrals not only from your own network of contacts but from the networks of others as well.

When it comes to networking, there is no coincidence about referrals. They are the inevitable cumulative result of the day-to-day activities of relationship-building. And even though those efforts can’t be measured as easily as cold calls, the results are far more powerful.

Happy Networking!

Kim Rowe

National Student Liaison

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Selecting The Right Mentor

Over your life you will no doubt have several Coaches or Mentors. Because these are the people that will help shape your life it is important that you choose Yours wisely. You will commit a great deal of time and attention to these people and ideally they too will be just as focused on you.

To select the best mentor for you, you must first start with the end in mind. What are your life’s Goals for your career and your personal life?

If you are just starting out on a health and fitness regime you might choose a friend who knows a lot about exercise or go to a gym where their are friendly personal trainers who will show you the foundations and help you get started. If you are just starting a family and you are faced with the adjustments that come with that phase of life, you may select a mentor who is reaching the other end of this challenging and rewarding journey.  And if you are a coach starting out in business, it would be enviable to select a mentor who has already taken the action and put the step by step processes into place to make it happen for them, so they can make it happen for you.

Across the board your mentors should be people whose experiences you can model to support you reaching your goals in the most important areas of your life.

Selecting a mentor is more than just selecting someone you like, or feel comfortable with. Your mentors must be able to show you a track record of success. I am continually amazed by the number of people who choose mentors based on superficial success. This is important to remember because even ‘experts’ can make mistakes of judgment when choosing a mentor. Next time you visit Borders spend some time looking at the best-sellers from four or five years ago, you may find some of the ‘gurus’ are now out of business? I don’t say this to trouble you, only to impress upon you the importance of taking great care in selecting a coach whose success will stand the test of time.

On top of selecting a mentor based on their ability to achieve goals similar to your own, make sure your mentors have also overcome similar obstacles to what you are currently facing. Ideally your mentor will represent who you want to BE and what you want to DO.

If you can choose a mentor who you can spend time with sharing ideas or with whom you enjoy having conversations with and sharing ideas then it makes the whole experience more enjoyable and can also hold you more accountable to help you take even more action.

Of course, you can have admired historical personages, authors, educators or artists as role models. If you discover someone with whom you feel a special affinity, make an effort to obtain everything that person has written or said. Really become a student of the person’s work and life. Don’t just admire him or her, genuinely learn from him or her.

One of the most interesting aspects of selecting a mentor is the fact that one can rarely separate people’s tangible achievements from the qualities of their character. More than their bank accounts or their real estate holdings, role models prove by the conduct of their lives that they’re worth emulating.

Here’s To Finding Sensational Mentors

Kim Rowe

National Student Liaison

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How to Deliver a Great Life Coaching Training

This weekend I delivered the super-popular training How to Run a Successful Workshop for 47 participants. It’s a full on training because by the end of it everyone has their own first workshop mapped out.

How this is done is a 13 step process. I’m going to share one of those steps now, so you can get started today with putting together your own workshop.

FORMAT is the basis and heart of EVERY great workshop presenter’s toolkit. It’s a simple 4 step formula for putting together your workshop on any subject, and really making an impact with your audience.

Format is the following four steps:

Why

What

How

What if…

Your audience is motivated by different drivers – some people want to know WHY they should listen to you. Some people want to know WHAT they’re going to be listening to. Some want to know HOW to apply what they’re learning. And some want to look at the other possibilities – they want to know WHAT IF…

People who want to know WHY the topic they’re listening to is important are going to be the people you need to win over first – if they aren’t clear on the value you are providing to them, they will disrupt your presentation and create confusion – something you DO NOT want when presenting.

So what you do is make sure you help the WHY people get the value of your workshop right up front. You help them first, so they can relax and see the value of what you’re saying.

You give them the benefits of your topic first, and they ‘get it’.

Then you help the WHAT people get what it is you’re talking about. You give any definitions you need to, and explain what it is that everyone is learning, and they will ‘get it’.

Then you do the bulk of the training, which is the HOW – this is over half of your entire presentation and by far the most important if your participants are going walk away with something useful they can do as a result of spending this time with you.

You walk them through the steps of your system, your idea or your topic so they can do it too.

When they ‘get it’ nearly everyone in the room is feeling taking care of, listened to and see the value of your topic.

One group left – and this is easy – you ask ‘What is it you want to know as a result of today?’ and you open the group to open discussion. When they ‘get it’ everyone is now included.

This is the basic four step framework that Tony Robbins uses in his seminars.

Because it works.

Love to hear your thoughts on this.

Check out Today’s News to meet the latest group of participants in this training and their comments!

Cheers

Sharon

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Quit Sabotaging Yourself And Get Wealthy!

I have said it before and I will say it again, I am absolutely convinced that any success you experience is due in the largest part to how you think, and subsequently, any success you fail to attain can be attributed to the way you don’t think!

You can’t deny it, there are some irrefutable laws in the universe, as much as you try to deny, ignore or change them they simply exist.

Gravity, for example, exists regardless of your belief. Unequivocally undeniable despite its invisibility.

There are other laws that are just as invisible and equally as powerful, laws that govern our results and lack of.

Your thinking shapes your reality

Your actions shape your outcomes

Your focus shapes what you can see to exist

Wealth exists – the question is then, do you see it?

The equally intriguing aspect to this last irrefutable law in particular is that there are strategies you run on a consistent basis that will dictate your success in business, life, health and of course wealth.

So if you do not see wealth then you are not running a strategy or mindset that wealthy people are running to see what they see and experience what they are experiencing in good fortune. The question now becomes, how do you develop a wealthy mindset so you can run a wealthy strategy?

First, let me give you the tip – Luck has little to do with it!

Do you expect things to work out as planned? Do you anticipate success and plan for it or do you see all the things that could go wrong, which then makes you hesitant and procrastinate?

I know people who don’t believe that getting rich is possible. I also know there are people who tell you to “be realistic” about what you can achieve, that it takes 2 years to build a business, getting rich quick is hammered by “realistic” people as a “scheme”. If I had believed this – I would not be where I am today.

What we are really doing is applying successful business strategies to get succcessful results.

Which belief suits you better?

It can”only happen to someone else” or “It happens to me fast, it happens easily and it happens for me all the time.”

Food for thought?

Be the person who is curious about how to get results faster than most people think possible.

Become successful, give yourself a wealthy mindset now because you are using strategies that work, even in the face of setbacks.

Model the people that make it happen.

Choose your belief system.

Make decisions on a daily basis that move your forward – Despite Circumstance.

This is not a magic bullet, not a miracle shortcut – It will take some work, there will be some setbacks along the way…

So I put this to you.

One foot in front of the other, step by step, let’s do it together.

You know what you need to do for now.

I’ll catch you tomorrow…

Here’s To Your Success

Kim Rowe

National Student Liaison

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Achieving Success by Expecting Success

Another day, another installment of wisdom!!!

Here’s an article I read this morning which I thought you might like and was quite apt for today… plus I love Zig Ziglar…

When you plan and prepare carefully, you can legitimately expect to have success in your efforts. When you recognize and develop the winning qualities that you were born with, the winner you were born to be emerges. When you plan and prepare to make a sale, for example, you can legitimately expect to make a sale. Although not all your expectations are going to come to pass, you give yourself an infinitely better chance of succeeding by taking the proper steps. Regardless of your goal—losing weight, making more sales, furthering your education, earning a promotion, saving money for a new home or an exotic vacation—you can expect to achieve your goal if you plan and prepare for it.

Also understand that the path from where you are to where you want to be is not always smooth and straight. The reason for the twists and bumps is simple, and it has nothing to do with you. It has more to do with the fact that not everyone is as interested in your success as you are. Some people may accidentally hinder your efforts; others who are in competition with you and have little or no integrity may try to sabotage your efforts.

Keep in mind, though, that when you hit those roadblocks, your character, commitment and attitude are the determining factors in your success. Carefully review your plan of action, seek wise counsel, and be particularly careful to feed your mind good information. An optimistic, positive mind is far more likely to come up with creative solutions than a mind that dwells on setbacks and difficulties.

Bottom line: expect success and you can achieve it!

by Zig Ziglar

Kind of ties in with the Accelerated results classes I am running for you doesn’t it!

- Review Your plan of action

- Seek wise councel (email me action@thecoachinginstitute.com.au – all your business questions)

- Feed your mind good information (get the answers on your Accelerated Results Classes)

- Together we will come up with creative solutions for your business!!

Check out your class schedule or for more detail email action@thecoachinginstitute.com.au

Enjoy and have one of those ‘extra special’ days!

To YOUR Success

Kim Rowe

National Student Liaison

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