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Welcome to the July issue of the Coaching Culture E-Mag
About Us Click for more information on
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Quote The gem cannot be polished without friction, nor man perfected without trials.
Testimonials "Dear Sharon, Joe, Connie & TCI Support Team, A heartfelt “thank you” for a truly transformational 7 days! TCI’s NLP Practitioner training quite literally turned my life around. No doubt about it. I’ve been pain-free since I completed the course. That’s following 18 years of ‘doing’ fibromyalgia. I even cured myself of restless leg syndrome. If faced with a health ‘challenge’, I just ask myself “how am I doing this?” and presto it’s gone. Controlling my ‘state’, I discovered, isn’t limited to health. The weekend following our NLP training, I put in an awesome paddle at the Corporate Games - Outrigger Canoeing held at Docklands. Thanks to the TCI team, I’m living purposefully and with passion, creating the world I really want. My map of the world has changed irrevocably. Now to pass that gift along... In light & love," Catherine P. Rollins
"Coaching is a journey of passion, integrity, inspiration and dedication just to name a few. These values are extremely important to The Coaching Institute, its founder Sharon Pearson and her team who deliver nothing less than the values which they teach. John and I are both students with TCI and would not hesitate in recommending their training programs to anyone who is passionate about inspiring people through coaching to reach their full potential. " Julie & John Sanders
“I have 18 paying clients, my own coaching offices and I’m absolutely delighted with everything I experienced at The Coaching Institute. They have supported me, offered guidance at every step and delivered far more than I expected. Thank you TCI!”
Rachel Anastasi
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<$title$>Hello Reader, Recently I had a discussion with a prospective student about their growth and personal development. The student was struggling with focusing on growth and personal development for himself. The view he had was it was selfish for him to focus on his own desires or needs. Interesting map! As I worked with him on this – I wondered how many more people go through the same thing throughout their life. Growth is a fundamental desire of all human beings. No matter what kinds of goals you have or what you strive for, whatever you want to see in your life that’s not there now is about growth. Growth is at the root of everything that gives us a feeling of accomplishment, satisfaction, meaning and progress. As you become more growth oriented in your behavior and thinking, and you begin to experience how this impacts your life and the lives of others, it becomes increasingly clear that the rewards of “growth” greatly outweigh its challenges. The desire to grow is nothing less than the love of existence – a passion for being here and a deep desire to fully explore life. When you commit to aligning yourself with your own growth, you also commit to making the most of the life you’ve been given. What greater gift could you possibly give yourself, or to the world, than that? Warmest regards,
Sharon Pearson
Special Announcements:
A Fabulous June/July Intake – as you can see we had a flaming great time with our newest Coach students!
Advanced Practitioners (July) Advanced Practitioners (July) Well done… to the awesome group of coaches to stepped it up a notch to achieve Advanced Practitioner skills!
New Teleclasses This month The Coaching Institute delivered 3 new teleclasses. We are so excited to announce that two of the three classes are part of our commitment to deliver International Coach Federation training to our students. These teleclasses are titled ICF Ethics and ICF Core Competencies. Our students are delighted with the new offering and excited about preparing to become credentialed International Coach Federation coach members. We have also, this month delivered our new Certificate IV in Business teleclasses specifically designed for small business operations in Coaching. The first of our 6 teleclasses was delivered by Joe Pane on “Sales Skills for Coaches (Part 1). Students were wrapped with the session and have started using many of the skills Joe shared that evening!
New Graduates – Certificate IV in Life Coaching Claire Boseley On behalf of TCI, congratulations!
Upcoming Training Dates Coach Mastery Program: 3rd – 5th August (3 places left!) These sessions are filling up quick, so be sure to contact our Course Consultants to make sure you get in to the training of your choice!
Franchise Conference The Coaching Institute first ever Franchise Conference was held this weekend and was an amazing success, due to the participation of the entire team. We would particularly like to acknowledge the “TCI Glee Club” who sang so beautifully! The Coaching Institute has a limited number of franchise opportunities for coaches wanting to work as executive and business coaches in Australia. There are currently 11 franchisees throughout Australia – visit them by clicking on their names on the left hand side of this newsletter.
Coaching Corner By Lauri Blyth-Carter, National Support Manager 8 Keys to Quantum Learning These keys are the foundation to learning fully throughout our lives. The 8 keys were developed to promote life long learning by Robbi DePorter (USA). By living these values you will support your own growth and that of others. I live by them...
Give this a go and see what the results are for you.
Your Questions Answered Do I have to have a Counselling background to be a Coach? Coaching is a skill that can be adopted from many areas of professions. Today, particularly, many Coaches come to coaching from working in human resources and other management areas. Counselling does support your coaching skills, however, it is not essential that you have this background. What is important is that you have excellent communication skills, are flexible and love working with people!
We take our hat off to... This week we take our hats off to Joanne Baker (August 2006 Intake). Joanne has just been featured in the Women’s Network website. This month she leaves her “old” work behind. Joanne has built up her coaching business enough she is now able to step into it full time. Her business is called Krissaliss Coaching. Well done! We applaud you for taking the next big step!
Student Article By Wendy Dunstan, Rise Coaching Creativity and the Workplace The first thing that comes into most managers minds when they hear the words “creativity” and “workplace” combined is either a) someone is cooking the books (as in creative accountancy) or people are just goofing off. The reality is something far different It has been shown that workplaces where creativity is not just tolerated, but encouraged, have not just a more profitable bottom line, but their staff are happier, lower staff turnover, increased business flexibility, reduced leave of absence – in essence those things that a truly motivated and forward thinking business wants and needs to thrive. These are places where discussion is encouraged, boundaries are challenged and everyone is constantly striving to improve those things that impact not just their sphere of influence but the company as a whole. It is a place where these practices are not just given lip service, but they are truly a part of the company’s overall business plan, its ethics and its moral code. So how do we encourage creativity in the workplace? A good place to start is to consciously open the lines of communication in all directions, between individual staff, between managers and their staff, and most importantly between the various departments. More money is lost from “misunderstandings” between departments than most companies would like to admit. This communication does not have to be formal. It could be something as simple as encouraging conversation over a coffee, at the watercooler, around someone’s desk or in some other less structured atmosphere. Remember creativity cannot be forced, it has to bubble up out of the unconscious for most people, and often a chin wag over the new widget we are making can turn out to be a major coat saver in the long run. During my 20 years of employment in a range of companies, I have seen evidence of these cost savings many times in workplace situations. A few years back a company I heard of was going to bring out a new product line which contained nuts. Marketing had started its workups, R&D had the trial recipe ready to go, but it wasn’t until someone mentioned the ingredients to the QA department at lunch that they went “Hang on – have you guys thought about Nut Allergens?” “Huh??” was the reply. The person from QA went on to explain that nuts had just been listed as an allergen in the Food Standards Code and if they were to make that product, they would have to change all of the packaging for all of the lines they made unless they could prove that there was absolutely no traces of nut protein present in ANY of their other products – a very costly process requiring a lot of downtime after each production run, long, expensive cleaning regimes, extra (costly) testing etc. This would definitely close some of their markets and impact the bottom line. So the QA guy and the R&D girl grabbed a bloke from marketing who happened to be passing through and while continuing to eat their lunch, they pulled apart the whole idea and brainstormed ways around it. As the conversation continued, people flowed in and out of it, dropping off their pearls of wisdom as needed then continuing with their lunch. After about 2 hours, they had worked out several ideas for how the product could be made without impacting on any other product lines at a minimal cost. The ideas were sent forward to senior management who then looked deeper into the issue and made a more informed decision. (There were also questions asked about how a project could get so far without such an important constraint being picked up earlier!) However, the most important, creative thinking had been done in the lunchroom. And by a group of which none of the people were managers! They were a mix of middle and line staff who knew the guts of the business but felt comfortable talking in the lunch room about the situation however many of these people would have felt too intimidated to speak up if the conversation had happened in the board room. This was an example of spontaneous creativity at work. But how do we think creatively? Dr Kobus Neethling, the world renowned expert on creativity and developer of the Neethling Brain Instruments divides the thinking brain into 4 areas, R1, R2, L1 and L2. These correspond with particular types of thought patterns. Each of us use each of these thought pattern types over the day, but we tend to “live” in one of them. So a CEO of a bank you would hope to be an L1 type as these are highly dollar driven, meticulous, looks to the nitty gritty…. Whereas someone who is in childcare you would hope to be more R2 – caring of the person – the who not the what or how. Below are the 4 main areas and examples of their thinking types:
(courtesy of the Thinking Network) What Neethling found was that those who are predominantly R1/R2 are more easily able to think like their L1/L2 compatriots, but the reverse is not so true. Also R sided folk tend to be more forgiving of the L sided people – someone who is a bit messy will accept someone who tidies up around them whereas someone who is obsessively tidy will be driven completely insane by a R sided persons messy desk. The other interesting thing Neethling found was that the more successful companies tended to have L sided folk in senior management and the R sided folks a little further down the food chain. But the other factor was that “most of the innovations and improvements that truly worked and improved the bottom line came from the R sided people – the dreamers who had been given the opportunity to be allowed to think and act creatively”! “Creative people can perform miracles but they are always in danger of crucifixion” – Paul Torrance His example was where a company increased its passionate (creative) people by 10%, there was a 200% increase in productivity. Now I don’t know of a business that wouldn’t want that sort of improvement! Passion (I love to do this) leads to Energy (No-one will stop me) leads to Productivity (more $$, stable employment, happy shareholders) The creative process however requires “tinkering”. These could be doodles on the back of a napkin, someone spending 10 minutes staring off into space while their brain takes a product apart, a maintenance working having the freedom to “play” with a new setup and thus workout where possible hang-ups might happen further down the line. Tinkering has been almost banished in many workplaces as it is seen as “time wasting” or “goofing off”. But wouldn’t you agree that if an employee felt that secure in their job to tinker with a new product or piece of equipment, that they may just know what they are doing? How many times has downtime been avoided because one of the maintenance staff had a “play” with a new piece of equipment before it was installed and then when it failed – he knew just where to fix it? What could the cost have been if he hadn’t? Isn’t this an example of creativity at work? - by taking an extra look he has made himself familiar with the item Creativity is needed all around, in all industries and businesses and it isn’t as costly as you may fear. Think of the improvements that can be gained and the increased profitability that is waiting to be accessed. Remember – anyone can be creative, but if you don’t have the courage to make the changes needed to give it opportunity – it won’t happen. “Who dares, wins” – Winston Churchill
Enrolling with The Coaching Institute Your training is provided in a wide variety of formats to aid your learning experience. As part of your Certificate IV in Life Coaching training with The Coaching Institute, you now receive –
To enrol, you can download your enrolment form by clicking here, The journey all starts with one step... discover your true potential by becoming a member of the leading coaching institute in Australia.
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