Eight years is a long time in one company. What is it about TCI that keeps you so loyal and involved?
There’s internal reasons and external reasons. External is the mission and impact and difference we get to make. Internally, I love the opportunity to learn and grow and constantly push boundaries.
Your career highlights and milestones?
My biggest highlight and pride and joy is my team. When I started, one of my biggest lessons was learning I can’t do everything, no matter how capable I am. So I had to learn to recruit, train and motivate other people to become capable. In the last few years we’ve built a world class team, where people want to learn from us how to market.
What is your management style?
If it was going to have a tagline, it would be, “There’s always a way to make it happen.”
Where do you see yourself in five years?
TCI is the biggest school in Australasia and we want to become the biggest in the world. We know that coaching education benefits people way beyond just coaching—you understand yourself better, you can become a better teacher, parent, mum, friend. That’s our new mission, to bring coaching into more people’s lives and part of everyday language.
What does every businessperson need to know right now?
Business is ultimately relationships. To build them you need to be genuine, you need to care about the other person, make time for the other person, Look after them, make them feel special. And that’s a major part of what will help people succeed with their market, their team, their suppliers.
What are your passions outside work?
I have a lot. I love learning and I’m always studying. Next semester, I’m doing—of all things—mathematics and Spanish, with Harvard Online. I love travel, different cultures and languages. I’m fluent in two and can understand Spanish, French and Mandarin.
We need to talk about your amazing style.
I’m an online shopper, there’s a bit of everything in my wardrobe. I think the key is knowing you can pull anything off. You should wear whatever you want. Most mornings I plan out what I’ll wear when I’m snoozing!
What are your secret talents?
I paint, I play a bit of piano and I dance.