LEARN TO READ BODY LANGUAGE
Communication is about 50 per cent body language, then 40 per cent tonality and the rest is words. So one of the things I’m always paying attention to in a coaching session is the colour of my client’s face.
Do they go red? Do they turn white? Was there a moment they started to blush, where they looked like they heated up?
Whenever there’s an emotional change there’s often a colour change on the face. This is a very interesting thing to pay attention to because it tells me as a coach that something is happening to my client.
And I want to be really present to that. To tune in and be there for my clients, pay attention to things like changes in their breathing. Sometimes their breath will speed up a little or get a bit more shallow if they’re talking about something they have fear or excitement around.
Then when a client gets into a space of breakthrough or calm, they tend to relax, their shoulders start to drop. The client’s body language will let us understand what’s happening, and we’ll be able to be there for them.
When I start to see something change for someone, I ask, ‘What’s going on for you right now?’ This is a nice calm question to create space for them to be able to explore what’s happening.
LEARN TO MODEL EXCELLENCE
What this means is learn from other coaches. Learn from people who have the results you want. It’s not copying, because you’re not saying exactly what they do, and modelling takes more effort.
To model, get really curious about what a successful coach is doing inside their coaching sessions, about the beliefs they have, the models and frameworks they use, the action steps they take, the mentoring or support they have access to—then replicate it in your own business.
One of the biggest mistakes when you start off as a coach is to blaze your own trail and to do it all your way. I get the desire to be individual but at the same time the best way to become a successful coach is to study the successful people before you.
Standing on the shoulders of giants is the fastest way to be your best so you can deliver the best service you possibly can.
If you'd like to hear more about what it takes to help other people live an even greater life, click here to find out about The Coaching Institute's global summit 'Discover Your Inner Coach' on September 12 and 13.