To flip it, you go into a second business and people look you in the eye and remember your name.
They share with you that they care about you and you feel like you're more than just a customer. It feels authentic. You meet people who are passionate about their work and feel as if their attitude is so great, their product probably is too.
That's why knowing how to build a positive workplace culture is so important. Here's how:
One of the major keys to a successful business culture is being able to have a set of guiding principles or values. Values are like a compass. They enable us to make really important decisions within the company like who they hire.
Many people have major challenges with recruitment because the don't have a set of principles to hire or fire people on. Because of that, everyone comes along with their own set of guiding principles.
And when that happens, things get messy. Cliques form. Loyalties are divided and teams butt up against each other. There's water cooler gossip and people stop being as productive because there's drama in the organisation.
Drama means dysfunction. It takes away from a business' true success.