The pressure was high.
One thing we did right was to establish some standards, although we didn’t realise that at the time. They were basic… but they were standards. They were as simple as this…
Our Mission: “we’re not here to F**k spiders”
Standards: “I’ve got your back…”
That was our environment. A complete moving away strategy, and the most basic survival standard we could think of. These were dark days, stress was high and we worked our bums off.
So coming back to mid 2012, I’d had enough. Still working with just my fellow Director and myself we’d managed to hold our head above water, we’d managed not to go broke, we’d become great a juggling our cash-flow (and negotiating with the ATO).
I’d hit rock bottom, was exhausted and felt like a complete failure.
It was at this time that I was thinking of seeing a former colleague (competitor actually) who had gone into coaching 12 years earlier. Strangely I bumped into him. We organised to catch-up and have a chat about organising some coaching. I didn’t realise it at the time but I was on interview. When he asked me to sum up my situation I replied quite honestly… “I think the recruitment model is broken, I’ve no answer for it… I believe my current partnership model is broken… and… to be honest I think I’m broken”
He agreed to take me on. Yet I was still a long way from finding out about Meta Dynamics.
We patiently worked on fixing things.
Me first, I regained a sense of who I was and realised that I had an option to actually leave the business. This was the first time I realised that since starting it in 1999.
I agreed to do some work on the business with him. We looked at what needed to be done, at the time we focussed on what we were doing and things that needed to be done. As we worked through the list, the list seemed to be getting longer. We didn’t seem to make any inroads, but more time was being taken in maintaining our ever growing list of things to do.
To be honest they were things that needed to be done but we were working with ‘systems designed for 15-20 people with only 2 of us working. It was cumbersome and clunky to say the least.
There was no talk of Vision, Purpose, or Values, no mention of Benchmarks.
There was little talk of Structures, and systems.
All of the focus was on what we were doing, or not doing.
There were some projects like websites and implementing better systems eventually.
We didn’t even get to ask if we had the right people on the bus…
To be continued…