Applying the Thought Dynamics Model
For example, the question is asked if we should install a new client management system into the business.
Question #1: What’s the purpose of this?
- To provide consistent, outstanding service and support to our members.
Question #2: What do we need to consider? What are the elements we need to be across?
- We need to consider:
- How this is better than what we have already
- What it will need to give us that we don’t have
- What the critical elements to consider about this are
- What the benchmarks for excellence would be
Question #3: What do we need to do?
- Investigate alternatives
- Consider this is terms of our desired outcomes
- Be clear on what it would conflict with currently
- Plan how to roll it out
Question #4: Who needs to be involved?
Thought Dynamics recognises that there is a logical sequence to asking questions that will allow the best outcome to be achieved. It’s more advanced than the G.R.O.W. Model. It provides more challenging and required critical thinking to a situation.